TroubleshootingTroubleshooting
How to fix IPTV and live stream buffering: a step-by-step checklist
A step-by-step checklist for fixing IPTV buffering and live stream stalls, and for finding whether the cause is your device, network or provider.
Troubleshooting
Systematic fixes for buffering, guide data, sync, app and connection problems.
TroubleshootingTroubleshooting
EPG not loading or showing “No information”? How to fix your TV guide
EPG not loading, showing "No information" or listing the wrong times? Fix guide URLs, channel ID matching, time zones and refresh settings.
TroubleshootingTroubleshooting
Audio and video out of sync? How to fix lip-sync problems on TV and streaming
How to fix audio that's out of sync with the picture on TVs and streaming, from one-channel issues to soundbar and receiver delay.
TroubleshootingTroubleshooting
Streaming app crashing or not opening on your smart TV? Try these fixes
Streaming app crashing, freezing or not opening on your smart TV? Cold restarts, updates, cache clears, HDCP checks and resets, in the right order.
TroubleshootingTroubleshooting
Streaming app crashing or not opening on your smart TV? Try these fixes
Streaming app crashing, freezing or not opening on your smart TV? Cold restarts, updates, cache clears, HDCP checks and resets, in the right order.
GuideTroubleshooting
How much internet speed do you need for streaming in HD and 4K?
How much internet speed for streaming HD, 4K and live TV you need, how to add up household use, and why a stable connection matters as much.